Pacific Coffee also gets it!
Posted by Mush Panjwani on April 14, 2009
One more company that uses their customers’ date of birth to enhance their service is Pacific Coffee!
When I touched my Pacific Coffee debit card on their scanner to pay for my coffee, the barista immediately said, “Happy Birthday, today we can upgrade your tall coffee to grande.” WOW! I responded by changing my order to short coffee and getting it upgraded to tall. It was just a $5 saving for me, but surely a WOW customer service!
Read my last post about brithdays in case you missed it.
