Pizza Hut in Jakarta offers WOW customer service!

pizzahutThis is the Pizza Hut right after the tollgate on the highway to Bandung. And there’s something different about this one. Besides the fact that the staff is very happy and enthusiastic, they love to entertain kids by making balloon animals for them. There’s a huge basket in a corner which is filled with long balloon tubes. Kids come and select a color and one of the staff would make an animal or something for the kid. Kids love watching the transformation of balloon tubes into different shapes. And these balloons are easier to keep. It also makes their parents happy because the whole process keeps their kids away for a while. It seems to make the staff happy because they get to interact with different kids and spread some cheer in between taking orders and serving pizzas! The balloon hat in the picture is my contribution to the shapes now available ☺ What a simple idea! And so much WOW!

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