And they have a done a very good job of editing the long talk into two small episodes…
The “45 tips” that Mush has mentioned can also be accessed in this blog post
And you may watch other interesting videos by Emerge here.
What started as a dream few years ago is a now a success story many wish to learn from. The blog post on CW site highlights the contributions of the team, suppliers, service providers, franchisees and other supporters.
What I wish to share here are the 20 unique things about Coffee Wagera. We may be the only (or the first) café in Pakistan to…
And we are very proud to receive the ‘Best Coffee Place of the Year 2019‘ award by APRA (All Pakistan Restaurant Association).
The lockdown due to Corono did not allow us to celebrate the 2nd Anniversary with a party, but we had a virtual meeting with 30+ team members, complete with a flashback slideshow (inserted above), an address by Mush and many special Awards of Appreciation.
Extremely grateful to have achieved the first goal of opening five outlets in Karachi in two years, and moving forward with a lot of faith for the next goal: 20 across Pakistan in five years. Thank you everyone for your support.
I moved back to Pakistan at the end of 2017 with two dreams: Launch my coffee shop/chain** and introduce ‘happiness training’ for corporates and individuals. And I am so grateful that both are on track! So far, I have done ‘happiness training’ at Engro Energy, Pakistan State Oil, K-Electric and now at Pak Suzuki Motors, apart from the non-commercial talks at Karachi University, NED University, Dawood University and a few others.
The happiness training at Pak Suzuki Motors was part of an employee wellness program called ‘StayWell’ – designed by the HR/Training team of Suzuki in collaboration with Cube Consulting. The program was run at Karachi, Rawalpindi, Lahore and Multan during Sep-Nov 2019. We trained over 1500 employees in 25 batches of 20-40 participants each!
My contribution was towards the ’emotional wellness’ aspect which included:
Here’s what some of the organizers had to say…
Mush Panjwani knows how to spread positivity. The objective of making people realize how happiness enhances productivity and wellbeing was not easy… but I am really grateful for this True Happiness Expert whose practical approaches with real life examples made it possible. Mush’s session really strengthened our Workplace Wellness drive and made this transformation journey successful. Keep Inspiring! ~Muhammad Noman Ayub, Team Lead -Training & Development
It was a life-changing experience with Mush Panjwani! The way he involved and engaged our employees, and provided insights and tips on happiness and positivity. As a result, our employees are trying to become a higher version of themselves and are more grateful in their lives. ~Sohaib Bhatti, Head of Training & Talent Acquisition
Click the play button to see some of the many exciting moments captured during or after the sessions…
Absolutely loved the opportunity to speak to a group of students at PACC! We covered:
The audience was extremely engaged and the feedback from the organizers was awesome…
Today’s guest speaker session at our English Works: The program by Mush Panjwani was amazingly awesome in terms of presenting practical life changing tips to the audience. Throughout his talk he created the aura of influence; the anecdotes from his life and humor kept the audience mesmerised! ~Shoaib Ahmed Siddiqui, Evolution
A very energetic and full of learning session was conducted by Mr Mush Panjwani, who shared his amazing journey of life, with the lessons he learned and designed a wonderful foundation program. It was a session full of happiness. It will make a positive change in others life! ~Ehtesham, PACC
So grateful to conclude the first four batches of training at K-Electric. These were 2-hour sessions that covered:
The audience included a mix from various departments, but mostly from customer service. Everyone participated very well, and the feedback was quite awesome:
Wow… really happy to attend this training session!
Very motivating and inspiring!
I learnt a lot today and will apply at work and life!
We need more of these to enhance our productivity and positivity!
Few pictures below. Looking forward to contributing more to the many other divisions of K-Electric!
PS. Very impressed by their new building at IIC, with full equipped training rooms and facilities for learning and development.
Extremely grateful for the opportunity to contribute to an open-to-all session at the PSO Head Quarters in Karachi last week. There were managers and teams from various departments. The organizer commented:
I’ve heard many trainers on happiness and positivity, but without much substance. This was different and full of useful contents and tips!
And some of the audience found the session to be…
Very much needed, and useful!
We need more of this!
Looking forward to doing more with PSO!
There’s something special about talking to the youth – their open minds, their energy and their level of ambition to do great things!
Some of the students of Dawood University of Engineering & Technology had heard me at a recent conference in NED University, and decided to organize the same talk at their own university. And that happened today! They had done a great job of promoting the event, so we had about 500 students in the auditorium, giving up on their lunch break (1-2pm) to listen to me. So honored and grateful!
I spoke about happiness as the foundation for all success and the four steps to achieve anything! And came away very excited about the impact this may have on their lives.
Looking forward to more opportunities to work with the youth and other universities!
It’s been more than a year since I left half my family and a very comfortable life in Hong Kong, and moved to Pakistan, in September 2017. And I am often asked how can anyone willingly move back after spending over 20 years abroad; how has the experience been; and how do I manage to stay so happy and positive. It was a combination of things I’ve learned over the years and have applied in many situations, particularly in dealing with any change…
Manage your expectations: I didn’t expect anything in Pakistan to be similar to HK – effective government, efficient systems, easy public transportation, organized traffic, law-abiding people, beautiful weather or the basic stuff like security, electricity, water, Internet etc. Those are the luxuries that most countries/people do not experience in a lifetime. So I rarely found myself getting frustrated about the weather, traffic, government or lack of any of those things I often took for granted in HK. Everyday I experienced what I had expected, so there was no disappointment.
Focus on the positives: An essential part of being happy in any situation is to be grateful for what you have, which is only possible if you are always looking for, acknowledging and appreciating all the good things in your life. And there are a lot of good things about life in Pakistan, which we did not have in HK, or may not have in many parts of the world e.g. local fruits, vegetables and meat (instead of imported); varieties of great food from around the world; beautiful country with lots to see and do, from Karachi to Kashmir and everything in between; lots of opportunities for entrepreneurs (and businessmen too); good people (mostly nice, kind, friendly, helpful, awesome); hardly any natural disasters like earthquakes, tornados, typhoons, volcanoes, tsunamis, or even flooding!
Be the change: Instead of complaining about things, we can try to be the change we want to see in Pakistan. At a personal level, it’s things like following traffic rules (very difficult though), reducing power/water consumption, being more tolerant with people who are different (Sindhi, Panjabi, Pathan, Shia, Sunni, less educated or civilized). At business level, we can do that by supporting good causes – e.g. equal opportunities for the transgender, women empowerment; minimizing disposables and reducing waste. And most importantly, being positive and spreading cheer!
Few other things that made the change exciting for me were:
I have been lucky to get to know a few running and cycling groups in Karachi, since I started Coffee Wagera. It’s always inspiring to meet these people, because I know how much passion, commitment and discipline it takes to come out for a run or ride before sunrise.
Ali Laghari is part of “Cycologists“, one of the most active cycling groups in Karachi. And I met him during World Heart Day on 29th September. That’s when I found out about his record 4900km of cycling in one month, and asked him a few questions… his responses were very inspiring indeed, as you can see from the video above. The highlights were:
Bonus: Commentary at by Zeeshan Khalid, another Cycologist, at the end of the video.
I had put all my training work on hold while focusing on Coffee Wagera since the opening in April this year. Coffee Wagera is indeed very exciting and engaging, but I miss my training work. So I have reached out to a few training companies and corporate contacts for opportunities to contribute with my ‘Happiness at Work’ training programs in Pakistan.
Dellsoft, a new division of Dellsons, organized the first full-day public workshop at Movenpick Hotel Karachi on 5th September. We had about 25 participants from five different banks and other corporates. We covered:
Some of the feedback from participants:
One of the best training sessions ever…
Amazing topic and great energy!
Extremely relevant, effective and lots of fun!
The promotional flyer can be downloaded here.
Ferd Ventures is one of the non-exclusive distributors for Learning Time in Philippines. And they had organized a 2-day training for the entire sales team from Davao, Cebu and Cagayan de Oro. We covered:
Mush is not just a trainer, but a life coach! The 2-day Training Program was an eye-opener for the sales team. Mush taught us a very important life lesson… that despite all of life’s challenges, we still have a lot to be grateful for.. and that is one of the keys towards happiness and success.
We admire his training methodology which is simple, practical and very effective. His attitude and body language is his distinguishing characteristic.
~Ferdie Mangubat Jr., CEO
The other highlights of the trip were Filipino hospitality, with lots of good food, desserts and coffees 🙂
I have spent a lot of time working from coffee shops since losing my job in early 2013. In Hong Kong, my favorites were Holly Brown for its great coffee, happy staff, wifi and quiet space; and then Pacific Coffee for its comfortable seating, good coffee, loyalty card/app and number of convenient locations. In Pakistan, it was Gloria Jeans for it’s convenient locations (Sindhi Muslim and Dolmen in Clifton), quiet space and good coffee. Around the world, my favorites are Costa, Lavazza, Illy and Tim Hortons…
And I always looked for that one perfect coffee shop where the staff was cheerful, coffee was great, prices were reasonable, wifi always worked, power sockets were enough for at least half the customers and the seating was comfortable. Never found one. So that was my #1 inspiration to make that perfect coffee shop.
Reason #2. Like many businesses, a coffee shop can have a huge positive impact on a lot of people – the potential to make people happy is so big, and not all that difficult. A good coffee can alleviate moods; cheerful customer service can make somebody’s day; a quiet, comfortable and functional work space can help produce big results! In short, a great coffee shop can make this world better, in a small way.
Reason #3. One of the many opportunities in Pakistan to set up a business and expand it across the country. In Pakistan: there are very few good barista training places; coffee culture hasn’t yet developed; most coffee shops are actually restaurants. And there aren’t many low-cost franchising opportunities for young entrepreneurs.
And the biggest reason: It’s been one of my dreams for more than 10 years. First it was a juice shop, which was later changed to a coffee shop. First I used to imagine this coffee shop on Lamma or one of the outlying islands of Hong Kong – with a little room on top with a view of the sea. Then about two years ago, I started imagining this as a chain of coffee shops in Pakistan, starting with the first one in Hyderi North Nazimabad – which will probably be the second one. I did a couple of coffee courses in Hong Kong last year, just to see if I enjoy making coffee. And I loved it!
I still have a job with Learning Time, but thanks to the management, they have allowed flexible hours which makes it possible for me to dedicate some time to Coffee Wagera, continue contributing to A Better Chance, and also pursue training opportunities while in Pakistan. Wish me luck 🙂
Today is the 5th Anniversary since I got fired from Time Life / Educational Technologies in 2013, after working with them for 16 years! I was very positive that day, and every year it becomes more obvious why that was one of the best things that could happen. Losing my job made it possible to:
And I am thrilled to reveal my next venture, a coffee shop in Karachi! Coffee Wagera is scheduled to open on 1st April. More about this dream in the next blog post 🙂
“When we least expect it, life sets us a challenge to test our courage and willingness to change. At such moment, there is no point in pretending that nothing has happened or in saying that we are not yet ready. The challenge will not wait. Life does not look back…” ~Paolo Coelho
PS. Thanks to my family, friends, clients, everyone at Learning Time and A Better Chance for their tremendous support during these years, without whom none of the above was possible.
A repost from Paulo Coehlo’s blog, it’s a piece from one of my favorite books, The Pilgrimage.
The first symptom of the process of killing our dreams is the lack of time. The busiest people I have known in my life always have time enough to do everything. Those who do nothing are always tired and pay no attention to the little amount of work they are required to do. They complain constantly that the day is too short. The truth is, they are afraid to fight the Good Fight.
The second symptom of the death of our dreams lies in our certainties. Because we don’t want to see life as a grand adventure, we begin to think of ourselves as wise and fair and correct in asking so little of life. We look beyond the walls of our day-to-day existence, and we hear the sound of lances breaking, we smell the dust and the sweat, and we see the great defeats and the fire in the eyes of the warriors. But we never see the delight, the immense delight in the hearts of those who are engaged in the battle. For them, neither victory nor defeat is important; what’s important is only that they are fighting the Good Fight.
And, finally, the third symptom of the passing of our dreams is peace. Life becomes a Sunday afternoon; we ask for nothing grand, and we cease to demand anything more than we are willing to give. In that state, we think of ourselves as being mature; we put aside the fantasies of our youth, and we seek personal and professional achievement. We are surprised when people our age say that they still want this or that out of life. But really, deep in our hearts, we know that what has happened is that we have renounced the battle for our dreams – we have refused to fight the Good Fight.
When we renounce our dreams and find peace, we go through a short period of tranquility. But the dead dreams begin to rot within us and to infect our entire being.
We become cruel to those around us, and then we begin to direct this cruelty against ourselves. That’s when illnesses and psychoses arise. What we sought to avoid in combat – disappointment and defeat – come upon us because of our cowardice.
And one day, the dead, spoiled dreams make it difficult to breathe, and we actually seek death. It’s death that frees us from our certainties, from our work, and from that terrible peace of our Sunday afternoon.
[Photo from this year’s best collection, taken at Sai Kung, Hong Kong]
I continue to believe that a minimalistic and uncluttered life can lead to more productivity, increased efficiency and greater happiness. I’ve written several blog posts on my experiments with minimalism and tips to reduce clutter – at work, at home and life in general. Here’s a short version, because I think it all starts with buying stuff…
If that sounds too difficult, just take one step at a step. And perhaps developing the attitude of gratitude would be a good start.
Today, I went through a few of my favorite blogs to read 100s of quotes from successful people, authors, trainers and businessmen. Here’s a collection of the 20 that I liked best… and hope they inspire a few people:
Please share your favorite quotes about selling in comments below.
During a recent move, I was proud to put together all of my personal stuff (everything that I own) into an 18kg bag. And the FB post got a lot of interest – some wouldn’t believe, some wanted to know what’s in it, some curious to learn how or why. And that inspired this blog post, and I am happy to share why I do it and how.
It’s a lifestyle! Accumulating less stuff; getting rid of unwanted things; keeping within a pre-defined space; staying organized… is not a one-time project. It’s a lifestyle. I started the process about ten years ago, and wrote the first blog post on the subject five years ago. That post covers how I got rid of all the books, reduced the amount of clothes, minimized all accessories, simplified and organized everything, and then applied the same principals to my office and desk.
Why de-clutter and simplify?
Buy less, of everything
Continue getting rid of stuff
Learn to live with less
I know it’s easier said than done. I understand this may not be for everyone. I am sure there are people who can be happier with more, but for me, less stuff equals more happiness. I am happy to answer any questions and offer further advice to anyone who is starting on this journey or wants to get to the next level of minimalism.
Delegating must be one of the toughest leadership/management challenges, considering that almost everyone seems to struggle with it. Delegation affects people development, business growth, team motivation and success of the organization. Here’s a summary of what I’ve learnt about delegation…
Why we don’t delegate:
Why we must delegate:
How to delegate effectively:
And finally, some quotes to inspire you to delegate more and better:
Deciding what not to do is as important as deciding what to do.
When you delegate work to a member of the team, your job is to clearly frame success and describe the objectives.
The really expert riders of horses let the horse know immediately who is in control, but then guide the horse with loose reins and seldom use the spurs.
When you delegate tasks, you create followers. When you delegate authority, you create leaders.
If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.
Leadership is the art of getting someone else to do something you want done because he wants to do it.
A star wants to see himself rise to the top. A leader wants to see those around him rise to the top.
And a final word: You can do anything, but not everything.
I have this birthday ritual to look at my dreams, goals and plans, and make any necessary adjustments. During this year’s exercise, I also updated my travel list and learnt that I have been to 39 countries and at least 133 cities. I have around 20 more countries in the to-go list. I hope this post inspires you to follow your dreams, and reminds you that the four steps do work, starting with a list.
While I was at it I couldn’t help thinking about how it all started. I think it was April 1986, around my 21st birthday. I was juggling with university, three tuition jobs, my first sales job, a newly married life, and a lot of dreams. It was no coincidence that I found an audiocassette by Zig Ziglar about dreams and goals. He ended the motivational talk by suggesting buying a notebook and making three lists: everything I want to have; everything I want to do; everything I want to be. And I did. I think there were 89 things on the three lists, considering that I did not have much and had not done much.
Over the years, my lists have become more specific with dreams and goals related to personal development, well being, relationships, money, contribution etc. I have added, deleted and edited hundreds of dreams, fulfilled many and still have many to go. Writing and publishing my first book, trekking to see Mount Everest, raising happy and successful kids were some of the most fulfilling goals which all started under one of the dream lists. The four steps usually work, if you have the faith and commitment to your dreams.
Looking forward to any comments or questions 🙂
Triple Lanterns Café is one of the stilt houses in Tai O Village (Hong Kong), offering beautiful views of the canal, the bridge and sunset, besides great pizzas, cakes and coffees. What makes this café really special though is Julia, the owner, who is always happy and cheerful, and ready for a conversation with every customer. During our visit to Triple Lanterns yesterday, we talked about the story behind the café, dreams, happiness, success, customer service and the importance of slowing down to enjoy life… parts of which were also captured on my phone. Here’s an edited version, and I hope it inspires somebody to follow through on their dreams…